Privacy Policy

Ichonic ("Ichonic," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit ichonic.com, use our products, or interact with our services.

1. Information We Collect

We may collect information that you provide directly and information that is collected automatically when you use our website or services.

• Contact details — name, email address, phone number, company name, and message content when you contact us or submit a form.
• Account or project information — details you share while requesting a quote, onboarding, or collaborating with Ichonic.
• Usage data — IP address, browser type, device information, pages visited, referring URLs, and timestamps.
• Cookies and similar technologies — small files used to remember preferences, measure traffic, and improve site performance.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide customer support
• Deliver, maintain, and improve our website and services
• Send project updates, proposals, or service-related communications
• Analyze site performance and understand visitor preferences
• Detect, prevent, and address technical or security issues
• Comply with legal obligations and enforce our agreements

3. Legal Bases for Processing

Where applicable law requires a legal basis, we process personal information based on your consent, the need to perform a contract with you, our legitimate interests in operating and improving Ichonic, or compliance with a legal obligation.

4. Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers who help us host, operate, analyze, or support our website and business (under appropriate confidentiality obligations)
• Professional advisors such as lawyers, accountants, or auditors when reasonably necessary
• Authorities or other parties when required by law, legal process, or to protect the rights, safety, and property of Ichonic or others
• A successor entity in connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy

5. Cookies

We may use cookies and similar technologies to keep the site working, remember preferences, and understand how visitors use ichonic.com. You can control cookies through your browser settings. Disabling cookies may affect some site features.

6. Data Retention

We retain personal information only for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law (for example, for accounting, dispute resolution, or security).

7. Data Security

Ichonic takes reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request portability of your information

To exercise these rights, contact us using the details below. We may need to verify your identity before responding.

9. Third-Party Links

Our website may contain links to third-party websites or services. Ichonic is not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our services are not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

11. International Transfers

If you access our services from outside the country where Ichonic operates, your information may be transferred to and processed in other countries that may have different data protection laws. We take steps reasonably necessary to ensure appropriate safeguards are in place.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest revision. Continued use of our website or services after changes means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how Ichonic handles your information, please contact us:

• Company: Ichonic
• Website: https://ichonic.com
• Contact page: /contact