How to Switch Review Apps on Wix Without Losing Reviews
Migrate from Fera, Kudobuzz, or another reviews tool to Proofy on Wix with CSV export, product mapping, and widget cutover — without orphaning history.
- Export before you uninstall
- Map every row to a Wix product
- Moderate imports before publish
To switch review apps on Wix without losing reviews, export first, import second, cut widgets third, uninstall last. Never delete the old app while it is still the only copy of your history.
Proofy Reviews (free, 4.3 from 5 reviews) accepts generic CSV plus marketplace paths. Ask Ichonic before a messy mid-season cutover.
The short verdict
- Export CSV (or marketplace file) from the current app
- Install Proofy and map products
- Import → moderate → publish
- Place rating + reviews list widgets
- Turn on requests → remove old widgets → uninstall old app
Cutover order
Export from the old app
Use the vendor’s export tool. Keep product identifiers if present. Note photo/video limitations — some exports are text-only. Store a backup file outside the old dashboard.
Import into Proofy
Proofy Reviews
Ichonic · Wix App Market
Best for CSV and marketplace review imports on Wix
Marketplace detail: import Etsy reviews to Wix (includes AliExpress and Amazon notes). Competitor context: Fera vs Kudobuzz vs Proofy.
Pros
- Generic CSV mapping
- Etsy / AliExpress / Amazon extension
- Moderate before publish
Watch outs
- No Google Business import
- Bad mapping orphans reviews
- Map every source product to the correct Wix product ID
- Spot-check dates, ratings, and author names
- Moderate junk before it goes public
Widgets and requests
Install product detail rating and product all reviews first. Re-enable automated requests with fulfillment timing — when to send review request emails. Widget list: customer reviews widget Wix.
Migration mistakes
- Two review apps showing duplicate widgets
- Importing onto the wrong SKU
- Publishing unmoderated dumps
- Cancelling the old subscription before export succeeds
When not to switch yet
- Peak sale week with no time to QA
- Old app cannot export and you have no backup
- You only dislike the bill but the setup works — cost-cut carefully
Help: contact.
FAQ
How do I switch review apps on Wix without losing reviews?
Export reviews from the old app (usually CSV), install the new app, map each review to the correct Wix product, moderate, place widgets, confirm requests, then uninstall the old app.
Can Proofy import a generic CSV from another reviews tool?
Yes when the file matches expected review columns and you map to Wix products. Marketplace-specific paths also exist for Etsy, AliExpress, and Amazon via extension.
Should I uninstall Fera before importing to Proofy?
No. Export and verify the import first. Remove the old widgets only after the new ones show correct history.
Will Google reviews come across?
Not into Proofy. Proofy does not import Google Business reviews.
Where is the Etsy-specific guide?
See import Etsy reviews to Wix. This page covers app-to-app switching.
