Reviews

Review Request Email Copy for Wix Stores That Gets Replies

Plain review request email copy for Wix: short subject lines, one ask, no hype. Pair with post-fulfillment timing. Proofy Reviews is free.

  • One clear ask per email
  • No hype words or fake urgency
  • One link to leave the review
IchonicEcommerce apps for Wix stores
Updated
9 min read
ProductProofy Reviews
PlatformWix stores
PricingFree
Rating4.3 from 5 reviews

Review request email copy for Wix should be short, specific, and honest. One product mention. One ask. One link. No “skyrocket your experience” language. Timing still matters more than clever wording — fix send time first.

Proofy Reviews is free (4.3 from 5 reviews) and handles request automation. This page is about the words. Ask Ichonic if open rates look fine but nobody clicks.

The short verdict

  • Subject: human question, product named
  • Body: 4–8 short lines max
  • CTA: one button or link to leave a review
  • Tone: ask for honesty, not five stars

Copy rules that work

  1. Name the product they bought.
  2. Ask for a rating and one useful detail (fit, quality, shipping).
  3. Say honesty is welcome — including mixed scores.
  4. One link. Repeat links look desperate.
  5. Sign with a real store name, not “The Marketing Team.”

Subject lines to try

  • How is your [product name]?
  • Quick question about your [store] order
  • Got 60 seconds for a product review?

Avoid: “IMPORTANT!!!”, “Claim your reward now”, “Leave a 5-star review today.”

Body templates

Hello, product name, one ask, one link, thanks. Nothing else.

Template A — standard

Hi {name},
Thanks for ordering the {product}. If you have a minute, would you leave a short product review? Honest feedback helps other shoppers — including notes on fit or quality.
[Leave a review]
Thanks,
{store}

Template B — photo ask (only after text reviews work — see photo reviews on Wix)

Hi {name},
How is the {product} working out? A short review helps. A photo helps even more if you have one handy.
[Leave a review]
{store}

Phrases to delete

  • unlock / leverage / seamless / game-changing
  • Only 5-star reviews please
  • Exclamation marks stacked for fake energy
  • Three CTAs to the same form

When not to email

  • Open dispute or refund in progress — exclude that email
  • You already emailed three times with no reply
  • Product page still has nowhere to show the review

Timing and incentives

Timing guide · Automation setup · Incentives · Contact

FAQ

What should a review request email say?

Name the product, ask for an honest rating and a short note, link once to the review form, and thank them. Keep it under a short screen on mobile.

What subject line works for review requests?

Plain and specific beats hype. Examples: “How is your [product]?” or “Quick question about your order.” Avoid ALL CAPS and fake scarcity.

Should I offer a discount for a review?

Only with a clear policy and platform-safe wording. See review incentives on Wix before you bribe for five stars.

Does Proofy send the emails?

Proofy supports automatic and one-time review requests. Configure timing and exclusions in the app, then keep the copy honest.

When should the email send?

After fulfillment plus a delay. See when to send review request emails on Wix.

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